> What church teams ask us most before ordering. # Questions What church teams ask us most before ordering. **Do you charge for design changes?** No. Adding your church name, service times, a different verse or small wording changes is free, and so are revisions to your proof. **Can we use our own artwork?** Yes. Order the Custom Church Backdrop and upload your file, or send a logo and a few lines of text and we lay it out for you. **Is the fabric fire rated?** Yes. The fabric is flame retardant and meets NFPA 701. We send the certificate to your facilities team on request. **How do we clean it?** Machine wash cold on gentle and hang to dry. Most wrinkles fall out once the fabric is back on the frame. **How long does a backdrop last?** The aluminum frame lasts for years. Churches usually keep one frame and order a new print for each season. **Do you offer tax exemption for churches?** Yes. Email your state exemption certificate before you order and we remove sales tax from the invoice. **Can the church pay by check or purchase order?** Yes. Request a quote and choose check or purchase order. We start your proof right away and print once payment arrives. **What if it arrives damaged?** Send us a photo within seven days and we reprint it free. See Returns and reprints for the details.